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The Consumer Duty Toolkit
DON'T MISS OUT ON THIS NEW KEY OUTCOME BASED REQUIREMENT OF THE FCA Two key pillars of the new Consumer Duty are consumer understanding and consumer support. With a move towards outcomes-based regulation, the need for a skills toolkit to stay on the right side of the regulation is critically important. During this session, you will learn skills based around: ➢ working in an outcomes-based regulatory environment ➢ communicating in a way that aids accessibility and understanding ➢ checking understanding to facilitate informed decision-making ➢ recognising and handling behavioral biases throughout the customer journey ➢ recognising and dealing with vulnerable customers The session is interactive and includes exercises and simulations that will help you practice the skills learnt and how to evidence outcomes. It is aimed at those working within the UK insurance and financial services industry. Duration - 3 hours
View event detailsAnnual Dinner 2023 - BOOK NOW
We're back!!! We are delighted to announce the return of The Nottingham Insurance Institutes Annual Dinner which will take place on Friday 20th January 2023. Dust off those DJ's and posh frocks, its time to come together again to celebrate the local Insurance Industry.
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ACII FastTrack Programme - Register Your Interest
As an institute we are continually reviewing the needs of our members and over recent months we have been approached by some to inquire if we are considering running a Fast Track ACII programme as we did the Dip programme back in 2020. Before we can make a final decision on this we would like to hear from our members if this is something that would be of interest as we would need a minimum number of people to make this cost effective. The sessions would likely be run by webinar over an 18 month period covering 5 topics and would include tuition and guidance. The cost of the text books etc. would need to be met by the student or their employer and we would ask you to sign up to complete the whole course. You will need to be DIP CII qualified (or very nearly) to undertake the programme. If you have already started down the ACII track, you may still be able to join the programme - please email joanne.marriott@russellscanlan.com with details of what you have completed etc. for consideration if we go ahead with the course. If you think this is something you would be interested in, please let us know by clicking the Book Now button and registering your interest by the 1st December. Thank you
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