Building Rapport in a Hybrid World

‘Building Rapport is critical in business. It’s your tool for nurturing strong relationships whilst sharpening your capacity to influence others’. Tony Robbins

The session will discuss the importance of rapport building -and the key skills in building trust and mutual influence

We'll discuss empathy – and include questioning skills, active listening, being present.

We tend to like those who are similar to ourselves and engage with and buy from those we like, and we'll explore matching and mirroring across levels

We'll understand how to adjust across the neurological levels to achieve the four principles, using written word, social media, spoken word and virtual meeting communication media.

The Zoom link will be sent to your email address supplied at the time of the booking. Due the restriction of the attendee numbers, please DO NOT share this with anyone else.

Please note: This event is a regional collaboration between the local institutes in the area. Your booking details will be shared with the Insurance Institute of Sheffield, which is acting as the host institute for this event.