Previous events

All previous events

Webinar: The Psychology of Insurance Fraud

  • Tue 31 Jan 12:30 pm – 1:30 pm
  • Online
    • Jeff Heasman, Insurance Upskill

Why do people commit insurance fraud? Is it really because they feel it is a victimless crime against a faceless corporation or is there more at play? In this thought-provoking webinar we will examine these questions and look specifically at how research from the field of psychology has revealed answers to these questions. By understanding the psychological factors at play, we will be able to mitigate the risk and add another weapon to our armoury in the fight against insurance fraud.

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Consumer Duty - An Overview

  • Wed 25 Jan 12:30 pm – 1:30 pm
  • iMuseum Lecture Theatre (next to Kingswood Honda Garage)
    • Paul Fraser, Deloitte

In 2021 the UK Financial Conduct Authority introduced new Consumer Duty regulations which focus on four customer outcomes : - • The governance of products and services • Price and value • Consumer understanding • Consumer support The Insurance Institute of the Isle of Man is happy to announce that their next event will provide an overview of the Consumer Duty regulations. Given the importance attached to this regulatory change, we are offering this event free to members & non-members. To book your seat at what promises to be a very popular event, please select the 'in person' option via the link below. Alternatively, if you would prefer to attend the event 'virtually’, please select the 'virtual' option via the link.

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