Communication skills: How to make your communication stick
In this IIL interactive and practical webinar, Melissa Kidd discusses communication skills and techniques to help you deliver effective messages.
How effective is the communication you experience every day? How often have you been bored during a presentation or meeting? Had a tedious networking conversation or failed to win a piece of business that you know you should have won? Far too many?!
Experts can struggle to communicate in interesting and memorable ways because once we know something it is hard to imagine what it was like not to know it. This can result in irrelevant boring messages that are often ignored or forgotten. The session will lift the lid on how our mind absorbs information so that you can craft and deliver messages that stick.
Learning objectives:
- Use effective communication techniques so that your audience will act rather than switch off and glaze over
- Recognise the six principles to help your communication stick
- Apply the three components of charisma so that you increase your personal impact
Contact:
Please contact Patricia Pedraza (020 7397 3911) with any queries regarding this event.
Venue
- Online event
Booking information:
You will be sent a confirmation email shortly after booking. If you have not received this within one hour, please contact Patricia Pedraza (07463 028327)
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CII Accredited
This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.
1 hour's CPD can be claimed for this event if relevant to your learning and development needs.
It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.