Previous CPD programme

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Visit to Thistle Hotel, Marble Arch

  • Mon 02 Oct 10:30 am – 1:30 pm
  • CPD visit
  • Thistle Marble Arch

In this IIL educational visit, attendees take a look behind the scenes at a large, 700-bedroom, busy central London hotel to understand the key challenges and risks that must be managed and the insurance implications.

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5 habits of highly effective negotiators

  • Wed 27 Sep 12:45 pm – 2:00 pm
  • Professional Speaker Programme
  • Online event
    • Jeff Heasman, Insurance Upskill

In this presentation, the second in a negotiation skills series, Jeff Heasman highlights what he considers to be the top five communication habits of highly effective negotiators.

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YMC Salary Negotiation Skills Workshop

  • Tue 19 Sep 5:30 pm – 9:00 pm
  • YMC event
  • Marsh
    • Samantha Ridgewell ACII, Empower Development

Join the YMC for an interactive workshop, providing all the tools you’ll need to negotiate your salary with expert career advice from Samantha Ridgewell and practical tips and techniques from your peers.

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Building your insurance network

  • Tue 12 Sep 1:00 pm – 2:30 pm
  • Professional Speaker Programme
  • Online event
    • Samantha Ridgewell, Empower Development

In this IIL presentation, Samantha Ridgewell explores techniques to advance your insurance network by making new connections and building trust with stakeholders.

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Visit to 40 Leadenhall - a live construction site

  • Tue 05 Sep 2:00 pm – 4:00 pm
  • CPD visit
  • 40 Leadenhall

This IIL educational visit to M&G Real Estate’s flagship asset '40 Leadenhall' offers a behind-the-scenes look at one of the City’s largest construction projects in recent years.

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The role of psychology in negotiations

  • Thu 31 Aug 1:00 pm – 2:15 pm
  • Professional Speaker Programme
  • Online event
    • Jeff Heasman, Insurance Upskill

In this presentation, the first in a negotiation skills series, Jeff Heasman highlights that to be successful in a negotiation, you must understand the role psychology plays. From being able to recognise how your own emotions impact your thought processes and behaviours to also being able to recognise the same in your negotiation partner.

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Summer Networking Evening with the YMC

  • Thu 10 Aug 5:30 pm – 8:00 pm
  • YMC event
  • Howden Group
    • Samantha Ridgewell ACII, Empower Development

Join the YMC for a summer evening event, aimed at interns and new-joiners to the industry, as well as those who are already making advances in their careers.

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YMC ESG series: Career Committers - How to dodge the Great Regret

  • Tue 11 Jul 5:30 pm – 9:00 pm
  • YMC event
  • WTW
    • Alastair Swift, WTW

Following on from the first session in the YMC ESG series (10 things you need to know about climate & sustainability), this event will explore some of the social considerations of ESG.

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InsurTech: a new book from the Insurance Institute of London

  • Tue 11 Jul 1:00 pm – 2:00 pm
  • Research Study
  • Online event
    • Sally Blake, Zurich Insurance
    • Kevin Sookhee, Intrepid Tech Ventures Limited
    • Charlotte Gregory, Capital Law
    • Shân M. Millie, Bright Blue Hare

Over recent years, the insurance industry has seen the application of new technology such as automation, artificial intelligence, Blockchain, big data and chatbots. These offer benefits including reduced costs, improved customer experiences and greater accuracy in pricing, reserving and fraud identification.

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YMC ESG series: 10 things you need to know about climate and sustainability

  • Mon 26 Jun 1:00 pm – 1:45 pm
  • YMC event
  • Online event
    • Jack Watt, Marsh

Join the YMC for the first of its three-part ESG series - '10 things you need to know about climate and sustainability'.

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Supply chain resilience in an uncertain world

  • Wed 21 Jun 1:00 pm – 2:00 pm
  • Property
  • Online event
    • Nnamdi Ahuchogu, Zurich Insurance Company

In this IIL property webinar, Nnamdi Ahuchogu highlights supply chain risk in 2023 and provides risk management tips to mitigate business interruption exposure and the attributes of a resilient supply chain.

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The power of listening

  • Tue 20 Jun 1:00 pm – 2:15 pm
  • Professional Speaker Programme
  • Online event
    • Nick Thomas, Nick Thomas & Associates

In this presentation, the second in the IIL professional skills series, Nick Thomas brings together his expertise from the worlds of sales and coaching to help improve awareness of the importance of effective listening, and some key skills and tools to improve performance in multiple different environments.

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Visit to Thatcham Research

  • Fri 16 Jun 10:15 am – 1:30 pm
  • CPD visit
  • Thatcham Research

In this IIL educational visit, attendees can take a look behind the scenes at Thatcham Research operations as it works to contain the cost of motor insurance claims by driving safety, security, and repair standards.

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Through the Grapevine: what wine can teach us about being a better communicator!

  • Wed 14 Jun 5:00 pm – 8:00 pm
  • YMC event
  • Steam Bar & Restaurant
    • Jeff Heasman, Insurance Upskill

Join the YMC for an evening of learning and wine tasting hosted by Jeff Heasman of Insurance Upskill!

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Understanding the implications of the Ukraine crisis

  • Tue 13 Jun 2:30 pm – 3:30 pm
  • Reinsurance
  • Online event
    • Chris Glenny, Aon
    • Rebekah Clement, Lloyd’s
    • Vishal Mehta, Aon

In this IIL reinsurance webinar, Chris Glenny and Rebekah Clement discuss the work carried out in the two Lloyd’s Futureset Ukraine reports. These reports focused on the medium to long-term consequences of the Ukraine crisis for clients and the implications for the (Re)Insurance industry.

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ESG in the aviation industry

  • Thu 08 Jun 1:00 pm – 2:00 pm
  • Aviation & Space
  • Online event
    • Hugo Parsons ACII, Marsh
    • Andy James FRAeS, Marsh
    • William Jones, Marsh

In this IIL aviation webinar Hugo Parsons, Andy James and Will Jones talk about what ESG is, what it means for the aviation industry and the role insurance can play in mitigating risks and creating opportunities.

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Mastering Mixed Assessment for General insurance CII Diploma units

  • Tue 06 Jun 1:00 pm – 2:00 pm
  • Revision
  • Online event
    • Alison Cooper FCII Dip PFS, ACT One Training Services Ltd

In this IIL revision webinar, Alison Cooper shares her considerable knowledge and experience to provide guidance to candidates to help master the CII Diploma units, with a focus on MCQ and coursework. These insights have been gained primarily from her experiences as a CII Senior Examiner and Marker.

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The role of the coroner and its implications for the insurance industry

  • Wed 31 May 1:00 pm – 2:00 pm
  • Casualty
  • Online event
    • Tina Harrington, Trinity Chambers

In this IIL casualty webinar, Tina Harrington talks about the history and current role of the coroner and the process of the investigation of death in England and Wales.

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Exploring the journey to Fellowship

  • Wed 24 May 1:00 pm – 2:00 pm
  • Student Engagement
  • Online event
    • Esther Brooks, Chartered Insurance Institute
    • Tim Nash FCII, Marsh
    • Chris Bates ACII, Marsh

Join this webinar brought to you by the Insurance Institute of London’s Student Engagement Committee to explore the journey to FCII.

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Advancing your career in claims in a hybrid environment

  • Mon 22 May 1:00 pm – 2:00 pm
  • Claims
  • Online event
    • Jillian Frank, Canopius
    • Barry Jones, Goldman Jones
    • Hazel Spain, Instanda

In this IIL claims webinar, experts in learning and development, recruitment and hiring share their insights and experience in progressing careers – whatever stage you have reached.

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The Insurance Institute of London and those individuals who give lectures and/or produce papers under its auspices are mindful of the need for such material to be as complete and accurate as the occasion requires and permits. However, such material is not represented to be a full and authoritative statement of the law or practice relating to any of the issues covered and no liability for any error or omission or for any opinion expressed will be accepted by the speaker or writer, his or her employer or the Institute.