Forthcoming CPD programme

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Beyond just 'planning': How playfulness transforms client relationships

  • Wed 26 Mar 1:00 pm – 2:00 pm
  • Financial Planning
  • Online event
    • Chris Marshall, MSc, FPFS, The Playfulness Institute

In this IIL financial planning webinar, Chris Marshall talks to financial planners, who will discover evidence-based strategies for deepening client relationships through playfulness—learning how to create psychological safety, reduce client anxiety, and build the kind of genuine human connection that improves outcomes and future-proofs their practice in an increasingly automated world.

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London needs talent!

  • Thu 27 Mar 1:00 pm – 2:00 pm
  • London Market
  • Online event
    • Charlotte Edwards, Lockton
    • Kimberley Hallam ACII, QBE

There are as many people over 50 as there are under 30 in the London Market. This poses a significant threat to the market which faces both a retirement cliff and a talent shortage. In this IIL London Market webinar, Charlotte Edwards and Kimberley Hallam talk about the urgency of this problem and what firms and individuals should be thinking about in terms of talent attraction.

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Second World War and the insurance industry: Can history really inform the future?

  • Thu 03 Apr 1:00 pm – 2:00 pm
  • Financial Planning
  • Online event
    • Tracey Fisher MBE, ACII Chartered Insurer, RSA
    • Michael Gregory, RSA

In this IIL webinar, Tracey Fisher and Michael Gregory provide a thought-provoking perspective on whether it is possible to take learnings from RSA’s experiences during the Second World War and apply their relevance to the challenges the industry faces today.

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Marine pollution incidents and the role of ITOPF

  • Wed 09 Apr 1:00 pm – 2:00 pm
  • Marine & Energy
  • Online event
    • Andrew Le Masurier, ITOPF (International Tanker Owners Pollution Federation)

In this IIL marine webinar, Andrew Le Masurier talks about marine pollution incidents and the role of ITOPF as a not-for-profit scientific advisory funded by the global shipping industry. The speaker discusses ITOPF’s core services, provides examples of case studies such as the Gulfstream incident and the 2019 Brazil mystery spill. Andrew also presents on recent trends in marine pollution and looks to what the future may hold for ITOPF and the wider industry.

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CPD visit to City of London Police Insurance Fraud Enforcement Department (IFED)

  • Fri 11 Apr 1:00 pm – 3:00 pm
  • CPD visit
  • Guildhall Yard East

During this IIL CPD educational visit, attendees will get an inside view of IFED, the specialist police unit established in 2012 to investigate serious, organised, and opportunistic insurance fraud.

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Dominant trends in the insurance market of transition economies - a case study of Uzbekistan

  • Tue 15 Apr 1:00 pm – 2:00 pm
  • London Market
  • Online event
    • Anvar Umarov, Cert CII, Uzbekinvest Export-Import Insurance Company JSC

In this IIL London Market webinar, Anvar Umarov explores the dominant trends shaping quickly growing and promising insurance markets in transition economies, with a particular focus on Uzbekistan – a region with significant potential in hydrocarbons, mining, uranium, and other valuable resources.

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The importance of interconnectors and the unique challenges they pose for insurers

  • Wed 16 Apr 1:00 pm – 2:00 pm
  • Marine & Energy
  • Online event
    • Andrew Norris CEng ACII BSc(Hons) FIMechE, MatthewsDaniel

In this IIL marine and energy webinar, Andrew Norris talks about the importance of interconnectors in renewable energy and the challenges they pose for insurers. The London market can offer capacity and expertise in the traditional power sector. However, the risks associated with interconnectors pose a range of complex and interesting problems for insurers and a better understanding of this will be of interest to members participating in these risks.

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Emotional intelligence in the age of AI

  • Thu 24 Apr 12:00 pm – 1:00 pm
  • Professional Speaker Programme
  • Online event
    • Jay Unwin, Mental Health in Business Ltd

In this IIL webinar, Jay Unwin explores the growing importance of emotional intelligence in a workplace increasingly influenced by artificial intelligence, focusing on developing uniquely human skills that complement AI capabilities.

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Conservation, climate action & collaboration: Future Leaders Nature Summit 2025, West Scotland

  • Mon 28 Apr – Fri 02 May
  • YMC event
  • West Coast of Scotland
    • HOST: Jack Watt, Climate Pursuits
    • Joss Carnegie
    • Matt Waterson
    • Leon Durbin

Are you a future leader of the insurance industry, looking to forge connections with others and help bring about meaningful change? The IIL YMC and Climate Pursuits are looking for next year’s cohort for a once-in-a-lifetime experience on the west coast of Scotland.

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The claims cure: U.S. medical malpractice insights for the London Market professionals

  • Tue 29 Apr 3:00 pm – 4:00 pm
  • Claims
  • Online event
    • Sara Nau, Phelps Dunbar LLP
    • George Morris, Phelps Dunbar LLP

In this IIL claims webinar, Sara Nau and George Morris give an engaging and informative session on U.S. medical malpractice claims and their implications for the London Market. This webinar provides essential insights into the challenges and opportunities these claims present, empowering London-based claims handlers to navigate the complexities of this critical area more effectively.

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Components of a major cyber event: A (re)insurance approach

  • Wed 30 Apr 1:00 pm – 2:00 pm
  • Reinsurance
  • Online event
    • Dr Lucy Fraser, Association of British Insurers
    • Geraldine Kearney, Munich Re
    • Fraser Barr MA ACII CISMP, Aon
    • Souki Chahid, Guy Carpenter

In this IIL reinsurance webinar, Lucy Fraser, Geraldine Kearney, Fraser Barr and Souki Chahid discuss the ABI and Lloyd’s of London paper, ‘Components of a Major Cyber Event: A (Re)Insurance Approach’. The emerging and incredibly complex nature of cyber threats are a crucial challenge to our industry. There is no one single definition of a major cyber event, and history does not yet provide enough evidence to build one. However, getting ahead of these threats and understanding the risk they pose is where our industry excels. By collaborating with Lloyd’s, the webinar speakers and colleagues have been able to develop a framework and a consistent set of components for firms to consider when trying to build their own definitions. This should provide more certainty for insurers, government and customers.

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A review of and update on environmental legislation

  • Thu 01 May 1:00 pm – 2:00 pm
  • Casualty
  • Online event
    • Valerie Fogleman, Consultant at Stevens & Bolton LLP.

In this IIL casualty webinar, Valerie Fogleman provides an overview and update on environmental legislation and its implications.

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Somali/ East African piracy – then and now

  • Wed 07 May 1:00 pm – 2:00 pm
  • Claims
  • Online event
    • Richard Neylon, HFW

In this IIL claims webinar, Richard Neylon talks about the evolution of piracy in the region, from its peak in the early 2000s to its decline and recent resurgence. This session examines the key drivers behind these shifts, including geopolitical, economic, and security factors, and assesses the impact on global shipping and marine insurance. Attendees will explore how risk mitigation strategies, such as naval interventions, onboard security measures, and evolving underwriting approaches, have shaped the industry’s response. This session also examines how the industry resolved hijacking cases. Finally, the speaker talks about the future outlook, highlighting emerging threats and the ongoing challenges for insurers, shipowners, and international regulators.

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From culture to compliance: managing non-financial misconduct in insurance

  • Wed 04 Jun 1:00 pm – 2:00 pm
  • London Market
  • Online event
    • Suneeta Padda, Padda Consulting Limited

In this IIL London Market webinar, Suneeta Padda examines the FCA’s evolving expectations on non-financial misconduct (NFM) and its impact on governance, workplace culture, and regulatory compliance, providing practical guidance on identifying, preventing, and managing NFM within insurance firms.

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The Insurance Institute of London and those individuals who give lectures and/or produce papers under its auspices are mindful of the need for such material to be as complete and accurate as the occasion requires and permits. However, such material is not represented to be a full and authoritative statement of the law or practice relating to any of the issues covered and no liability for any error or omission or for any opinion expressed will be accepted by the speaker or writer, his or her employer or the Institute.