The risks and challenges of managing major property claims in emerging markets

In this IIL claims lecture Kevin Smith and Tim Cramer-Todd talked about the different toolkits required to deal with large and complex claims in the emerging markets by reference to their hands-on personal experience.

In their presentation, Tim and Kevin responded to questions from the Chair (Candy Holland) on the dynamics and procedural requirements of global programmes - non admitted/admitted territories, Local verses Master Policies, who has control? During the presentation the speakers referred to real life recent examples and comparison covering various global countries. In conclusion, the presenters explored the pitfalls, lessons learnt and importantly touched on what to look out for from inception. Throughout the presentation the panel (including the Chair) used their combined experience to advocate both best practice and practical advice to the market.

By the end of this lecture members would have gained an insight into:

• The different toolkits required to manage major property claims in our emerging/developing markets
• The collective role of the internal claims handler and loss adjuster
• Best practice and advice by reference to real life examples exploring both the common pitfalls and lessons learnt

Speakers bios:
Kevin Smith has held the role of Assistant Property Claims Manager at Chubb (formerly ACE) since 2013, held senior claims roles at AVIVA, Zurich and Allianz. He brings with him a wealth of experience, particularly in the handling and management of large multinational claims, along with a deep understanding of the nuances of working in both the Company and Lloyd's markets.

Tim has been a Director of Crawford's International Adjusting Division since 2013 and before that was Executive Director at Axis International Adjusters in London. His specialisms include Building and Construction, Engineering, Mining, Power and & Energy. Tim has extensive experience in the handling of major international and complex claims for our developed and less developed or emerging markets.

Chair:
Candy Holland, Managing Director, echelon claims consultants.

CPD events are open to CII and PFS members
Registration closes at 12pm two working days before the event date
For events held in The Old Library, Lloyd's pass holders may also attend and do not need to register
Original Photo ID (Driving Licence, Passport, Work ID with company logo and full name) is required to gain entry to all venues

Conditions:

• Email confirmations and original photo ID must be produced to security staff at the lecture venue
• Attendance confirmations are non-transferable to any other person or lecture
• All venues have limited capacity and registration and/or a Lloyd's pass does not guarantee admission

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Contact:
Please contact Patricia Pedraza (07463 028327) with any queries regarding the CPD events programme.

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