CPD programme
Forthcoming CPD programme

Beyond just 'planning': How playfulness transforms client relationships
In this IIL financial planning webinar, Chris Marshall talks to financial planners, who will discover evidence-based strategies for deepening client relationships through playfulness—learning how to create psychological safety, reduce client anxiety, and build the kind of genuine human connection that improves outcomes and future-proofs their practice in an increasingly automated world.
Wed 26 Mar 1:00 pm – 2:00 pm
Chris Marshall, MSc, FPFS, The Playfulness Institute

London needs talent!
There are as many people over 50 as there are under 30 in the London Market. This poses a significant threat to the market which faces both a retirement cliff and a talent shortage. In this IIL London Market webinar, Charlotte Edwards and Kimberley Hallam talk about the urgency of this problem and what firms and individuals should be thinking about in terms of talent attraction.
Thu 27 Mar 1:00 pm – 2:00 pm
Charlotte Edwards, Lockton

Second World War and the insurance industry: Can history really inform the future?
In this IIL webinar, Tracey Fisher and Michael Gregory provide a thought-provoking perspective on whether it is possible to take learnings from RSA’s experiences during the Second World War and apply their relevance to the challenges the industry faces today.
Thu 03 Apr 1:00 pm – 2:00 pm
Tracey Fisher MBE, ACII Chartered Insurer, RSA

Marine pollution incidents and the role of ITOPF
In this IIL marine webinar, Andrew Le Masurier talks about marine pollution incidents and the role of ITOPF as a not-for-profit scientific advisory funded by the global shipping industry. The speaker discusses ITOPF’s core services, provides examples of case studies such as the Gulfstream incident and the 2019 Brazil mystery spill. Andrew also presents on recent trends in marine pollution and looks to what the future may hold for ITOPF and the wider industry.
Wed 09 Apr 1:00 pm – 2:00 pm
Andrew Le Masurier, ITOPF (International Tanker Owners Pollution Federation)

CPD visit to City of London Police Insurance Fraud Enforcement Department (IFED)
During this IIL CPD educational visit, attendees will get an inside view of IFED, the specialist police unit established in 2012 to investigate serious, organised, and opportunistic insurance fraud.
Fri 11 Apr 1:00 pm – 3:00 pm
Guildhall Yard East

Dominant trends in the insurance market of transition economies-a case study of Uzbekistan
In this IIL London Market webinar, Anvar Umarov explores the dominant trends shaping quickly growing and promising insurance markets in transition economies, with a particular focus on Uzbekistan – a region with significant potential in hydrocarbons, mining, uranium, and other valuable resources.
Tue 15 Apr 1:00 pm – 2:00 pm
Anvar Umarov, Cert CII, Uzbekinvest Export-Import Insurance Company JSC
Previous CPD programme

Eliminating procrastination
In this IIL interactive session, Mary Eniolu will empower participants with the skills to beat procrastination and increase productivity.
Tue 18 Mar 1:00 pm – 2:00 pm
Mary Eniolu, Can Do Academy

Transaction liability: building a sustainable class for the future
In this IIL reinsurance webinar, Stephen Hill, Adrian Furlonge and Aaron Fairhurst - a panel of experts in the transaction liability market - discuss their understanding of where the class currently is in the market cycle and what the future holds.
Mon 17 Mar 1:00 pm – 2:00 pm
Stephen Hill, Ark Syndicate 4020

CPD visit to the Port of Tilbury
In this IIL educational CPD visit, attendees will experience a full port tour with an experienced member of staff providing information on the operation, followed by a Q&A session. Attendees will also gain a detailed understanding of the key role the Port of Tilbury has in the economy.
Fri 14 Mar 12:45 pm – 3:30 pm
Port of Tilbury

Visit to Lloyd's (March 2025)
A one-hour visit to the internationally renowned Lloyd's building to provide an introduction to Lloyd's and how the Lloyd's market works.
Wed 12 Mar 12:00 pm – 1:00 pm
Lloyd's

Why nature matters to insurance
In this IIL nature and sustainability fireside chat, Dr Stephanie Wray explains the role of nature in supporting our economy; how businesses can have both negative and positive impacts on nature; how they or their supply chains may depend on it for their survival; and therefore, the role it plays as a material risk for insurers.
Tue 11 Mar 1:00 pm – 2:00 pm
Dr Stephanie Wray, Athene Consulting

International Women’s Day: accelerate action with grit and grace
Join us for this enabling women's careers session, with Caroline Martin, where we will be celebrating International Women’s Day.
Fri 07 Mar 9:30 am – 10:30 am
Caroline Martin, Enabling Wings